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We delivered a doll to a customer today and they were super happy but the head connector had broken. They told us that they were going to super glue it and see how they got on. If it becomes too much of a problem, I'm sure we can replace this but he asked if we had any suggestions if that didn't work. I've only seen this once before a long time ago and I can't even remember what I did to fix it.

Has anyone experienced this who has a better memory than me?

In the spirit of being more open and transparent, I wanted to kick this off with a product issue a customers is having with his doll. On the second day the customer emailed to say that he believed the left leg had become detached from the skeleton so I asked him to send in a video.

I could see from the video there was a definite issue as the leg does not hold any position and simply flops back to the bed. Having seen this a few times over the years, I believed this was simply a loose joint, rather than a detached joint. Having read something on a forum the customer thought it might still be detached so I advised him to put the leg straight and then pull on it, i.e. as if trying to pull it out of the socket. From this, he saw that it was not detached and felt a little better about the situation.

We sent the customers video to the factory and received an instructional video back in return on how to fix the problem. We asked the customer to perform this operation on camera so we can see if it works. The customer has now tried the fix (see around 1:10 on the video) and said that it was not successful. I informed the factory and sent them the video and they have confirmed that they will now make a new doll for the customer.

This doll developed an internal tear under the skin - it was starting to spread and needed to be glued. Here we show you the process and the finished result

Today we apply another layer of TPE to the outside area of the dolls anus

Sex Doll Anus Repair - TPE Filler - day 2 from LovedollUK on Vimeo.

Sex Doll Anus Repair - TPE Filler from LovedollUK on Vimeo.

A customer requested help with this repair. Here's a quick guide on how to do this. Any questions or comments?

The tricks for replacing fingernails are:

line up the nails that have come off so you can work out which size goes on which finger

put glue on the finger nail area (it's indented so you can see)

have a nice covering but not too much so it spills outside the nail area

press and hold the nail on for 5 seconds - without touching any glue

The tricks for replacing eyes are:

pull the eyes apart, without touching the eyelashes or make-up

pop the eye out and remove all the packing

scrunch the packing tightly into the new eye

pull the eyes apart, without touching the eyelashes or make-up

pop the new eye back in

The tricks for reattaching loose eyelashes are:

apply a small amount of glue to a paperclip, pin or other tool

pull the eyelash gently back and apply glue to the back of the eyelash (not the doll)

holding the ends of the eyelash and not touching the glue, press it carefully into the position you want it to stick

hold for 5 seconds and let go