Customs Invoice Received

As standard, we pay all customs duties and fees, so you can be confident that there will be no unexpected charges. Our commitment to providing the best possible customer experience means that you can sit back, relax, and enjoy your new doll without any worries.

In the rare case that you receive a customs invoice from the courier who shipped your doll to you, simply upload it to our platform. Our team will take care of the payment, ensuring that you don’t have to worry about any extra costs or fees.

You can find your Lovedoll UK order number in your confirmation email, or any of the order updates
Click or drag files to this area to upload. You can upload up to 6 files.
if you've only received a notification via text rather than an email invoice, send a screenshot of the text please